Laguna Web Team
August 1, 2013
TUV NORD Philippines, Inc. granted the Provincial Government of Laguna (PGL) its ISO 9001:2008 certification yesterday after the two-day extensive and final audit of its services and processes from July 30 to 31.
Department heads and representatives of PGL underwent tedious interviews at the GO Conference Room in Sta. Cruz where they presented and defended their respective procedures to the representatives of the German company. Moreover, selected departments were inspected at their respective offices to observe their management practices. In the end, the local government unit (LGU) succeeded in meeting the standards of the ISO 9001:2008 and passed the audit.
ISO 9001:2008 is a global benchmark for quality management. Governor Jeorge “E.R.” Ejercito Estregan wants PGL to be globally competitive and be recognized as an LGU with services and processes adhering to international rules that is why he pursued this endeavor.
PGL’s Quality Management Representative (QMR) Provincial Administrator Atty. Leonardo Ragaza, Jr. took the opportunity to acknowledge Governor Ejercito for the LGU’s success. In his speech, he attributed his success as QMR to the governor. “‘Keen attention to detail’ and ‘determination to strive for perfection’ are the two important values that I have learned by working closely with the governor,” he furthered.
On behalf of the governor, his Chief-of-Staff, Mr. Carlos Dolendo, thanked the department heads, the representatives, and all the people who worked together in preparation for the audit.
Provincial Human Resources Management Officer Eugenia Magano and Ms. Carina Macalos, PGL’s Internal Auditor from the Office of the Secretary to the Sanggunian, also delivered their messages of gratitude to everyone present during the announcement of final audit results.
Prior to this, PGL department heads and representatives underwent numerous training-workshops to identify their services and processes. Also, internal audits were also conducted to check the correctness of their outputs. Lastly, Stage 1 external audit of TUV NORD Philippines, Inc. were conducted on June 20. On all these occasions, PGL were supported by Macro Vision Consultancy, a third party internal audit team.
This is another first for PGL. Only under the administration of Governor Ejercito that the LGU got ISO 9001:2008 certification.